Questions

1. How do I download my bonus book "Electrical Theory and Diagnosis of Major Appliances"?
2. I am unable to find my Sears appliance manual. Is it available?
3. My unit is made by Kenmore (or Crosley, or Admiral, etc.) but I received the manual for another brand (e.g. Whirlpool). Why?
4. The manual that I downloaded is several years older than my appliance. Why?
5. I don't have a Paypal account and I don't want to open one. Can I still pay you?
6. I don't want to use my credit card on the Web. Do you accept checks?

Answers

1. How do I download my bonus book "Electrical Theory and Diagnosis of Major Appliances"?
   
   

   Go to the page where you had downloaded the service manual from. Enter payment verification information into the upper right box and press Download button. The download link is at the bottom of the page

2. I am unable to find my Sears appliance manual. Is it available?
   
   

   Try searching under the Kenmore brand. It is a Sears' house brand.

3. My unit is made by Kenmore but the downloaded manual is for another brand (e.g. Whirlpool). Why?
   
   

   Your unit was really made by another manufacturer, such as Whirlpool, and rebadged as Kenmore. The manual covers its sister Whirlpool-branded model.

4. The manual that I downloaded is several years older than my appliance. Why?
   
   

   Once the manufacturer develops a successful platform, it is going to be utilized for many years (10, 20, even 35!) The exterior design and control panels will change to look new; options and features are added or removed; there will be a new iteration of model numbers but the basic design will stay the same.

5. I don't have a Paypal account and I don't want to open one. Can I still pay you?
   
   

   Absolutely. Click the "Buy Now" button. A Paypal payment window will open. At the bottom left there will be an option to pay without openning an account with Paypal. They will act as a one-time payment processor only.

6. I don't want to use my credit card on the Web. Do you accept checks?
   
   

   Yes, you can select eCheck option during checkout process. You will be able to download the manual once the check clears. (Note: this is different from ACH transactions. ACH transactions are instanteneous)